tanah189 Privacy Policy

This page describes what we collect when you use tanah189 and how we keep that data protected. We process personal information only for purposes essential to running our platform—account creation, payment processing, identity verification, and fraud prevention. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts (mobile banking, local payment, online payment, e-wallet), we collect the minimum data needed to complete and settle those transactions.

We do not sell your personal information to third parties. Our payment processors, identity-verification partners, and hosting providers may access your data only as necessary to deliver their services to us. We encrypt sensitive data in transit and at rest. You retain the right to access, correct, or request deletion of your personal information, subject to legal and operational requirements.

This policy applies to all users of tanah189 across Indonesia, including those accessing from Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta. Our servers may be located outside Indonesia; data transferred to such locations is subject to the same protection standards we maintain domestically.

What tanah189 Collects

When you create a tanah189 account, we collect your email address, phone number, and a password you create. We use these to establish your account identity and enable login across our platform.

If you deposit funds, we collect transaction details—the amount, payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), and the timestamp. For bank transfers, we also record the virtual-account number we generate for you. For e-wallet deposits, we may receive a transaction ID from your e-wallet provider.

Before your first withdrawal, we conduct identity verification. You upload a photo of your national ID, passport, or driver's license. We may also request proof of address—a utility bill or bank statement showing your registered name and address. Our KYC partner processes this information to confirm your identity against government records, then deletes the documents once verification is complete. We retain only a flag indicating that you have been verified.

We collect betting and gaming activity—matches you predict on, amounts staked, outcomes, and payouts. This data appears in your account dashboard and is used to calculate your balance, detect unusual patterns, and settle disputes.

We collect technical data when you use tanah189: your IP address, browser type, device model (Android or iOS), operating-system version, and pages you visit. This helps us optimize our platform, identify security issues, and detect fraudulent access attempts.

We do not collect data beyond what is necessary for tanah189 operation

We do not use cookies to track you across other websites. We do not sell your email, phone, or betting history to advertisers or brokers. Any data we collect serves only to run tanah189 securely and fairly.

How We Use Your Data

We use your email and phone number to send you account notifications—login alerts, withdrawal confirmations, and password-reset links. You can opt out of non-critical notifications in your account settings, but we will always send security-related messages.

We use your payment data to process deposits and withdrawals, reconcile transactions with your payment provider, and generate your transaction history for audit purposes. We keep a record of all deposits and payouts you receive so you can verify your account activity anytime.

We use your identity-verification documents solely to confirm you are who you claim to be. Once verification is complete, we delete the actual documents and retain only confirmation that you have passed KYC. We do not use your ID photo for facial-recognition tracking or any other purpose.

We use your betting activity to calculate your account balance, settle prediction outcomes, detect fraud (for example, patterns suggesting money laundering or account abuse), and comply with anti-money-laundering regulations. We may flag unusual activity—such as rapid deposits followed by large withdrawals, or suspicious betting patterns—and review these cases manually.

We use technical data to optimize our platform's performance, identify and fix security vulnerabilities, and prevent unauthorized access. If we detect a login from an unusual location or device, we may ask you to verify your identity via email or SMS.

Third Parties Who Access Your Data

Our payment processors—the companies that handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank virtual-account transactions—receive your transaction details. They use this information only to process your deposit or withdrawal and report the transaction to you and us. They operate under their own privacy policies and are contractually bound to protect your data.

Our KYC partner receives your identification documents and proof of address. They use this information only to verify your identity and confirm you are not on a sanctions list. Once verification is complete, they delete your documents at our request. They do not share your identity information with any third party.

Our hosting provider stores our servers and databases, which contain your account information and transaction history. They do not have access to the data itself—it is encrypted—but they can observe that data is being stored and accessed. They are contractually required to maintain the confidentiality and security of our infrastructure.

If we are required by law to disclose your information—for example, if an Indonesian court issues a subpoena or if we suspect your account is involved in illegal activity—we will comply with that requirement. We will notify you of such disclosure unless doing so would violate the legal order.

Payment processors: Access transaction data only to settle deposits and withdrawals; operate under their own privacy standards.
KYC partner: Verifies identity; deletes documents after verification; does not share your data with others.
Hosting provider: Stores encrypted databases; cannot read the data directly; contractually bound to protect confidentiality.
Law enforcement: Receives data only if a valid legal order requires disclosure; we will notify you unless prohibited by law.

How We Protect Your Data

We encrypt all data in transit using HTTPS (TLS). When you log into tanah189 or deposit funds, the connection between your device and our servers is encrypted—meaning no one intercepting the connection can read your information.

We encrypt sensitive data at rest in our databases. Your password is hashed using a one-way encryption algorithm—we cannot reverse it to see your actual password. Your payment details are tokenized; we do not store your full card number or complete bank account details. Only the token needed to process future transactions is retained.

We limit access to your data. Only tanah189 employees who need to see your information for legitimate business purposes have access. We maintain logs of who accessed your data and when. We conduct regular security audits and penetration testing to identify and fix vulnerabilities.

We recommend you protect your own account by using a strong, unique password and enabling two-factor authentication (2FA) if available. If you suspect your password has been compromised, change it immediately using the password-reset function on our login page.

Your Rights on tanah189

You have the right to access all personal information we hold about you. Log into your tanah189 account and review your profile, transaction history, and verification status. If you want a formal copy of all data we have collected about you, contact our support team and we will provide it within thirty days.

You have the right to correct inaccurate information. If your registered email, phone number, or address is wrong, update it in your account settings. If you have already passed identity verification and need to change your legal name, contact support—we may need to re-verify your identity.

You have the right to request deletion of your data, subject to legal and operational constraints. We must retain records of your deposits and withdrawals for at least five years to comply with anti-money-laundering regulations. Once this retention period expires, we will delete your personal information unless you continue to hold an active account. If you close your account, we will delete your profile data but retain transaction records as legally required.

You have the right to object to certain uses of your data. If you do not want us to send you promotional messages, opt out in your account settings. You cannot opt out of transaction notifications or security alerts—these are essential to account protection.

Cookies and Tracking

We use session cookies to maintain your login state while you use tanah189. A session cookie expires when you close your browser or log out. It contains only a unique identifier that lets our server recognize you; it does not contain your password or payment details.

We do not use tracking cookies that follow you across other websites. We do not employ pixels, beacons, or other tracking mechanisms to monitor your browsing outside tanah189. We do not share data with advertising networks or data brokers.

Some analytics—such as how many users visit our sportsbook versus our slot games—are collected to help us improve tanah189. This data is aggregated and anonymized; it does not identify individual users.

Data Retention and Deletion

We retain your account profile (email, phone, password) for as long as your account is active. If you close your account, we delete your profile data within thirty days unless we are legally required to retain it.

We retain transaction records—deposits, withdrawals, and betting activity—for at least five years to comply with Indonesian anti-money-laundering regulations and anti-fraud requirements. After five years, we may delete this data, though we may continue to retain aggregate statistics.

We retain identity-verification documents only during the verification process. Once you are verified, we delete the actual documents. If you request account closure, we delete any remaining KYC documents within thirty days unless a legal hold prevents deletion.

If we detect fraudulent activity or a security breach involving your account, we may retain relevant data longer than normal to investigate and prevent recurrence.

Contact Us About Privacy

If you have questions about how we handle your data, or if you want to exercise your rights to access, correct, or delete your information, contact our support team. We respond to privacy requests within thirty days. Our support team operates during standard business hours.

This privacy policy may be updated from time to time. We will notify you of material changes by email or by displaying a notice on the tanah189 login page. Your continued use of tanah189 after such notice constitutes acceptance of the updated policy.

Summary of Our Privacy Commitment

We at tanah189 collect personal data only as necessary to operate our platform securely and fairly. We do not sell your information, track you across the internet, or share your details with advertisers. Your payment data is processed by trusted providers under contractual confidentiality requirements. Your identity-verification documents are used only for KYC and are deleted once verification is complete.

We protect your data through encryption, access controls, regular security audits, and technical safeguards. We comply with Indonesian anti-money-laundering regulations and data-protection principles. You retain the right to access your information, correct inaccuracies, and request deletion (subject to legal retention requirements). Our support team is available to answer privacy questions and process data-access requests.

If our privacy practices change, we will notify you. Your use of tanah189 signifies your acceptance of this policy. For specific questions about your data or to exercise your privacy rights, contact us during business hours.